IT Management Group
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Keep Your Information Technology Operating Smoothly
[PDF VERSION]
  • Do you have all the technical expertise you need—when you need it—to keep your IT operation running smoothly?
  • Does your network go down?
  • Does your email system stop unexpectedly?
  • Do users sometimes have trouble logging on?
  • Are you at risk for computer viruses?
  • Is your data securely backed-up?
  • Are you paying more than needed to connect to your remote locations?
  • Are you effectively managing hardware and software upgrades?
  • Is there someone you can call for help when you need it?

ec link’s Scheduled Services Put You in Control of Your Information Technology
  • ec link gives you big-company capabilities on a small-company budget
  • Experienced IT Managers provide the added guidance you need
  • Experienced IT Professionals provide the added skills to complement your staff
  • Keeps your IT up and running smoothly
  • Regularly scheduled on-site staffing
  • On-call Help Desk user support
  • On-call Network Engineers
  • Automated virus updates and data back-ups
  • Remote network monitoring
  • Planning, management, and support for hardware and software upgrades
  • Quarterly reports on results and suggested improvements
  • Long-term client relationships
  • Proven methodology
  • Microsoft Certified
Maintenance Checklist

Backups and Anti-virus: Note and resolve any issues
System Logs / Queues: Note and resolve any issues
Windows (System, Application, Security) Logs
Exchange Logs
Exchange Delivery / Receipt Queues
Server Disk Space
Reboot Schedule
Check Automatic Processing Schedule
Check Outlook Task List for this Customer and Plan Prioritize Action


Notify Customer of any items needing their attention / input / approval


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