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- Do you have ideas for ways to improve your operations,
- But it would take new software,
- And you don't want to spend much money?
- Does your in-house IT staff focus on core business application support,
- But you have an idea that needs non-core applications developed,
- And you have a limited budget?
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- Our consultants (average 25+ years business/IT experience) help you define your objectives to generate maximum benefits from minimum investment.
- You review development as it progresses to assure that the final program meets your needs.
- We deliver results fast, so you can start seeing benefits right away.
- We continue to work with you to help you eveolve the program as your needs change and grow.
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- Customer Service Scheduling Multiple dispatchers can coordinate, search, create, and view schedules for multiple technicians at the same time. Each appointment is linked to a work order with detailed information. Work orders and dispatch lists can be printed on demand. Managers and workers can see schedules over the Web from anywhere.
- Call Reporting Field reps enter call report information using Web application that eliminates paper forms and mail delays. Managers access Web reports.
- Websites such as www.rivervalleycu.org and www.churchofthekingmcallen.org include a tool that allows non-technical staff to keep them up-to-date.
- Boards of Directors no longer get massive sets of printed documents before each meeting. Now they can access the documents over the web. Plus they can have on-line discussions and votes. All of which makes board meetings faster and more effective.
- Project websites help coordinate major projects involving in-house staff and external vendors by providing secure access to shared documents and other information.
- Intranets provide a central place where employees can get up-to-date company information and forms.
- Order tracking allows multi-location manufacturers to monitor orders divided among multiple manufacturing locations via a web tool that tracks order status.
- Proof-of-concept website allowed management to see the value of a visual selection tool for service parts ordering, where selection could be made by drilling down on increasingly detailed drawings to identify exact part needed.
- UPS Integration transfers customer information from shipping software to UPS and transfers freight costs and tracking numbers from UPS to shipping software.
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- eCatalog website enables customers to access product catalog and order on-line. See example at www.shopdsi.com.
- eReportCard program lets teachers update student records for report cards over the web. Administration prints report cards.
- eStatements improves member satisfaction and saves money on printing and mailing by giving credit union members secure web access to their monthly account statements.
- Extranet gives each customer their own customer-specific look and customer-specific data that can be easily managed and updated by non-technical staff.
- Smart Forms improve accuracy of data by providing real-time error-checking and eliminate delays of paper forms. Data is immediately accessible from on-line database and can also be integrated with existing applications and databases.
- Customer Information System Quickly locate and share client information among entire staff to better coordinate client support.
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